FAQ

How long does the shipping usually take?

We ship via New Zealand post tracked. Your order will take 1-3 business days on average to reach you. We ship nationwide.

What if i need the product urgently ? Can you send it via overnight courier?

sure. Send us a message and we will give you a price for overnight courier.

What payment methods do you accept?

At the moment we accept pay pal. However you can check out and pay with your credit card without having a pay pal account.

Do you ship internationally ?

We may ship internationally. Please contact us for a price if you live outside of New Zealand.

Do you accept returns?

Yes we accept returns. Please contact us within 7 days or receiving the product if you wish to return it. If a product arrives and it is damaged we will send you a replacement or refund your money. Please send us through pictures of the damaged product when you receive it.

How often do you ship out?

I ship out everyday at 12pm. Orders placed after 12pm will be shipped the following business day.